The links below may assist with your enquiry to FEE-HELP:
  • Find out if you are eligible for a HELP loan and how to apply.
  • Withdraw from your study – remember this needs to be done before the census date or you will incur a HELP debt.
Paying back your loan

Visit the Loan Repayment page on Study Assist or the Australian Taxation Office (ATO) website for more information.


If you want to know how much you owe on your HELP debt and to see your repayments, you can log into myGov.


To see your HELP balance you can log into myHELPbalance. You will need your CHESSN to log in. If you do not know your CHESSN you can check your Commonwealth Assistance Notice (CAN).

Incorrectly charged a HELP debt

If you have found that you have been charged incorrectly by a provider/university, you must contact the provider who reported the debt. To find the name of the provider who reported the HELP debt, you can log into myHELPbalance.

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